FAQs

Frequently asked questions About Buying Discounted Liquidation Merchandise.

How to place an order online?

To place an order online is pretty easy with few steps,

Select the pallet of interest

Add it to your cart

Proceed to checkout

Place Order

You're all set! delivery info and receipt will be emailed to you when payment is confirmed.

Do I need a tax id to buy from you?

Tax ID's are not required. However, if you intend to resell the merchandise you source from us, if you provide a reseller's certificate, we will be glad to set up your account as a reseller so sales taxes can be eliminated from your transaction. Please email your reseller's certificate to info@Liquidationsuppliers.store

Do you ship to my country?

We deliver and ship all over USA and some parts of Europe, Asia and Africa. Depending on the regulations of your country some shipments may not be possible. Please CONTACT US to inquire regarding availability to your country prior to purchase.

Where is my order/tracking?

All tracking information is automatically emailed when the order is shipped. If you have not received a tracking number after 7 business days from your order payment, please email us at info@Liquidationsuppliers.store.

Are your pallets manifested?

Some of our pallets are manifested, providing detailed product information, while others are unmanifested, offering surprises and variety.

How long does shipping take?

Shipping typically takes between 5 to 10 business days from the date of shipment, depending on the destination and shipping method.

Can I visit your warehouse in person?

Visits to our warehouse are by appointment only. Please contact us to schedule a visit.

What are Customer Returns?

Customer returns are items that have been purchased either from a brick and mortar store location or an online/ecommerce marketplace. The condition of these items varies greatly based on the retailers specific return policy. The more strict the return policy the better the quality of returned merchandise (typically but not always). The merchandise contained in a customer return lot or truckload is not always 100% customer returns. Often times retailers mix overstock, seasonal, shelf pull and new merchandise in with returned merchandise. Customer returns are not for everyone as these lots and truckloads require processing, testing and minor repairs of the merchandise to maximize your profit.

Is there a warranty on the items?

All customer return goods are always sold with no warranty or guarantee. Any warranties found with the goods are invalid and cannot legally be used. For most lots and truckloads the buyers is required to deface UPC bar codes and remove stickers form the merchandise before reselling.

What condition are the items in?

This depends on the type of lot or truckload you purchase. Overstock and shelf pull lots will contain less than 5% damage. Customer returns will typically have a mixture of items in various conditions and damage rates vary based on the retailers specific return policy.

Defective and/or broken and returned by the customer
Minor Cosmetic defects such as scratches or dents.
Out of its original package or box
Missing items such as remotes or hardware
Items used by the store as a display
Damaged or destroyed packaging
Items removed from the shelf by the retailer
Retailer is overstocked in the specific item or it’s out of season
The manufacturer has discontinued the items.
The UPC barcode has been defaced and cannot be scanned at the register by the retailer.